FAQs

• Why should you join EVA NDC？
  During this pivotal period of transformation in the aviation industry, you simply cannot afford to be left behind. With EVA NDC, you can not only book flights but also purchase ancillary services, providing a more convenient and comprehensive one-stop shopping experience. In the near future, EVA NDC will also develop even more diverse and tailored products.
• Can private fares be booked through NDC？
  EVA NDC is capable of supporting Private fares. Initially, Publish fares will be made available for sale, with Private fares being gradually introduced in the future.
• Can codeshare flights be booked through EVA NDC？
  Yes, EVA NDC provides the functionality to book codeshare flights.
• Can Interline tickets be booked through NDC？
  Interline tickets cannot currently be booked through NDC.
• Can members of BR book redemption tickets through EVA NDC？
  In the future, BR members will be able to view exclusive offers tailored for members through EVA NDC, but they cannot book redemption tickets via NDC.
• Is it possible to waitlist or booking groups through NDC？
  Currently NDC does not support waitlisting or group booking.
• How should I proceed if I need to request a refund for an EMD issued via NDC?
  Please submit your request through the BSP Link RA function, or contact our frontline customer service team. (Please note that seat selection fees are non-refundable except in the case of ticket refunds or involuntary changes.)